1-Hour Pass

Pass details:

  • 60 minutes of continuous internet access on domestic Wi-Fi Onboard serviced flights.
  • Valid on any participating airline.
  • Expires 30 days from purchase.
  • By purchasing this pass, you are purchasing a limited license to access Wi-Fi Onboard’s network. This license allows you to access the network for a single, one hour period during the 30 days following the purchase of this pass. The purchase and sale of this limited license is completed when the pass is placed in your Wi-Fi Onboard account. This license has no cash value and cannot be refunded, transferred, or assigned. After the limited term has expired, the pass representing this license will no longer appear in your account.

Important notes about Wi-Fi Onboard’s internet service:

  • Participating airlines are subject to change at any time without notice. Please visit our participating airlines page regularly for the most up-to-date list of airlines on which your pass is valid.
  • This pass is valid on participating airlines’ flights operating between airports within the United States, Canada, and Mexico, where network coverage exists.
  • Internet service is available above 10,000 feet within the network coverage area (principally the continental United States and portions of Alaska and Canada), and may be interrupted if the aircraft flies outside this area. If/when the aircraft returns to the service area, you can sign back into your session without making another purchase.
  • Once you activate your 60-Minute Pass, you can sign out and sign back in at any time during the specified time period without purchasing another pass. All policies regarding the use of electronic devices inflight apply.
  • The service will become unavailable as the aircraft makes its final approach to its destination and prepares for landing.
  • Additional passes may be available for purchase inflight.
  • Like any mobile broadband network, connectivity speed may vary due to your device, atmospheric conditions, terrain, network capacity, and aircraft location. In order to preserve an equitable passenger experience for everyone, the service prioritizes different types of usage. Some content, file sharing or gaming requiring high bandwidth, such as streaming audio and video, are given a lower priority and at times may not work consistently or at all. Moreover, to address network congestion, the service may temporarily reduce the data speeds of users engaging in high-bandwidth activities. See details in Wi-Fi Onboard’s Terms of Use. Airlines may also have policies that would restrict some uses.
  • Additional restrictions may apply. Use of Wi-Fi Onboard’s internet service is subject to our Terms of Use, Privacy Policy, and Cookie Policy.
  • Access to Wi-Fi Onboard Customer Care via Chat live messaging is available 24 hours a day, 7 days a week inflight or on the ground through Wi-Fi Onboard’s homepage at www.wifionboard.com. Questions or comments regarding the service should be directed to Wi-Fi Onboard Customer Care at 1-877-350-0038 or support@wifionboard.com